Don Young, Owner/Chairman
Don Young is a Registered General Nurse and a Registered Nurse for people with Learning Disabilities; he also holds a Masters Degree in Public Sector Management, a Fellow of the Chartered Institute of Personnel and Development, Advanced Member of the British Association of Brain Injury Case Managers and member of Case Management Society UK (CMSUK).
Don was awarded Case Manager of the year at the 2007 'Rehabilitation First Awards' and was a Finalist in the 2009 'CMSUK Case Manager of The Year Awards'.
Don's professional career has spanned over 40 years working in the field of Public and Independent Health and Care and children's charitable sectors. In the National Health Service he held positions up to Chief Nursing Officer in a District Health Authority and Director of Nursing at a large District General Hospital. His work entailed providing high quality nursing care through the process of detailed assessments of individual needs and the design, implementation and monitoring of nursing care. Within the children's charitable sector Don was the first National Director of Personnel for the NSPCC.
As Chief Nursing Officer his responsibilities included the provision of nursing advice to the Health Authority Board, writing, implementing and monitoring nursing policies, procedures and nursing care standards. He supervised the work of nurses in all branches of the profession both in hospital and community settings and was responsible for the Registration of Private Nursing Homes. In addition Don was responsible for statutory and non-statutory professional nurse training within the Health Authority.
As a consultant working independently Don supported NHS hospitals and independent nursing/care home operators in implementing quality assurance systems and training staff in their application. He assisted nursing/care home operators in developing care planning and policy and procedure implementation and undertook critical incident investigations following major incidents, alleged ill treatment, and professional misconduct and nursing care neglect. He assisted service providers in business development and led a number into achieving the National 'Investor in People Award'.
Don became particularly interested in the needs of people with a serious brain injury in 1995, which led to him setting up a residential, rehabilitation service, with all its associated organisational and management systems in Kent then later establishing Brain Injury Services Ltd in January 1999 as the case management organisation it is today.